Help center
Everything MarginTide can do for you — how to get set up, what the daily workflow looks like, and what's coming next. No account needed to read; when you're ready, start a free plan or sign in.
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Getting started
Daily workflow
See what needs attention
Learn how the Action Center surfaces price recommendations so you know what to review first.
Get alerts when prices move
Set up alerts so you hear about a competitor price change the moment it happens, in-app or in Slack.
Run a check & read a recommendation
Trigger a price check on demand and understand what a recommendation is telling you to do next.
Set pricing policies & guardrails
Keep every suggestion inside your rules with pricing policies and alert thresholds you control.
Review run history & reports
See every check MarginTide has run, follow price trends, and export KPI reports for your team.
Backfill historical data
Bring in past results as an owner or admin so your history starts with more than day one.
What graded from an earlier run means
Understand why a run can reuse an earlier quality grade instead of re-grading when nothing meaningful changed.
Why a run failed and how to fix it
Plain-language meaning of each run-failure message and the fix for it.
Your data
Set up competitors to watch
Add the retailers you compete with so every check compares your prices against theirs.
Import what you sell
Bring your product catalog in via CSV so MarginTide knows what to track for you.
Sample data vs your data
Understand the difference between the demo showcase dataset and your workspace's real data.
Automation & integrations
Put checks on a schedule
Let MarginTide run checks for you automatically so your data stays current without manual runs.
Push accepted prices to your store
Connect your commerce platform so accepted recommendations can update store prices through guardrails.
Connect Salesforce Commerce Cloud
Set up an Account Manager API client and connect your price book so accepted recommendations can update Salesforce Commerce Cloud prices.
Connect WooCommerce
Set up a WooCommerce REST API consumer key and secret and connect your store so accepted recommendations can update WooCommerce prices, including product variations.
Connect BigCommerce
Install the BigCommerce app, claim the install, and connect your store so accepted recommendations can update BigCommerce product and variant prices.
Connect Shopify
Install MarginTide from the Shopify App Store, claim the install, and connect your store so accepted recommendations can update Shopify product and variant prices.
Automate with the API & MCP server
Mint workspace API tokens to trigger runs and read results from your own tools, scripts, or AI assistants.
Send alerts to Slack
Connect Slack so alerts post to a channel your team already watches.
Schedule report emails
Send a recurring report to your inbox so your team stays current without logging in.
How overnight price checks work
See how a scheduled check runs overnight through a batch window and has results ready by morning.
Why a scheduled check sits in collecting
See why a scheduled check can sit in collecting for hours before it grades and finishes.
Team & access
Account & billing
Billing & credits basics
See how plan tiers, research-unit credits, and annual billing work so you can pick the right plan.
Understand credits & automatic top-up
See how research-unit credits work per plan, what happens at your limit, and how prepaid automatic top-up works.
Reset workspace data safely
Wipe your workspace's data for a clean start — without touching your team, plan, or integrations.
Contact support
Find the fastest way to reach support when an article doesn't answer your question.
Switch your language
Change your workspace language between English, French (Canada), and Spanish (US) without losing your view.
Manage & switch workspaces
Create a workspace per vertical, switch between them, and pick up where you left off.
Scheduled checks on your own API key
See why scheduled checks always run on your own key with no batch discount when you bring your own key.
How cost per research unit is measured
See how the cost behind each research unit is measured from real usage and re-based over time.
Use your own AI provider key
Connect an Anthropic, OpenAI or Google key, see how own-key runs count against your plan, and what happens if a key fails.